Terms and conditions
Welcome to Joyas de Mani. Please read these terms and conditions carefully before using our website and purchasing our hand-crafted jewellery. By accessing or using our website, you agree to be bound by these terms.
This website is operated by Joyas de Mani, a UK based jewellery business.
OUR JEWELLERY
All jewelry is described and photographed as accurately as possible. Small variations are part of the character of hand made or individually sourced items.
PRICES AND PAYMENT
All prices are GBP (£)
Payment must be made in full before dispatch.
ORDERS AND AVAILABILITY
Orders are accepted when dispatched. We reserve the right to refuse orders.
DELIVERY
Orders are dispatched within 2 to 3 working days. Delivery times are estimated only.
RETURNS AND REFUNDS
Returns must be requested within 14 days of receipt.
Customised or personalised items cannot be returned.
Earrings can only be returned if faulty.
FAULTY OR DAMAGED GOODS
Please contact us within 48 hours of delivery with photographs.
JEWELLERY CARE
We are not responsible for damage caused by water, chemicals, improper storage, or normal wear and tear.
INTELLECTUAL PROPERTY
All content remains the property of Joyas de Mani.
PRIVACY AND DATA PROTECTION
Personal data is handled in accordance with UK GDPR.
LIABILITY
Your statutory rights are not affected.
GOVERNING LAW
These terms are governed by the laws of England and Wales.
UPDATES
We may update these terms from time to time.

Please review our Shipping Information page for details on shipping costs, delivery times, and any potential restrictions. For information on returns, please refer to our money-back guarantee detailed above.